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  • Writer's pictureThe Arts VA

How to be a Good Client

Updated: Jan 18, 2023

Working with a VA is a partnership. To get the best from your virtual assistant, you need to be able to give them the tools, information, space and time they need to give you the support you need. Here are four ways you can be a good client…

Woman at laptop laughing

Know what you need help with and be open

The more information you can give a VA the better. We always start out with a discovery call to work out what you need help with and how we can work together.

Decide what you need help with, especially the tasks that will make the biggest impact for you, before the call and provide us with as much information as possible about what you need, so we can identify what tasks you need support with and make sure we have the right expertise and skills to do this for you.

We know you’re busy, but be responsive

It’s likely that the reason you needed a VA in the first place is because you are busy and have a million-and-one tasks to do. However, if we ask you for some information or a decision on something, please try your best to get back to your VA as promptly as possible. If not, they may not be able to get through the tasks on your long to-do list and you won’t get the results you are looking for.

It’s hard to let go, but trust us

We know it can be hard sometimes to hand over responsibilities to a VA if you’ve spent a long time doing them yourself, but know that we wouldn’t take on the work if we didn’t have the experience and knowledge to be able to do the task.

Trust that we will do it to the best of our ability and that, if we’re ever unsure of something, we will come to you first. Regular communication, especially in the early days, can help give you peace of mind and build up that trust.

Remember, we don’t know how to do everything

Unfortunately, a VA won’t have the skills to do every single task and job. While many VAs have general administration knowledge and are multi-skilled, that doesn’t mean they can or want to do absolutely everything. Some may have a niche skill, whether it’s accounting, social media or copywriting, that they can provide so try to find a VA that has the skills for the tasks you need the most support with.

The Arts News

  • Regent’s Park Open Air Theatre 2023 season will include two musical revivals, Once On This Island which will open the season in May, and La Cage Aux Folles.

  • New West End venue @sohospace will host a new staging of Medea. Full casting to be announced.

Get in touch!

If you have any questions about the tasks we can help with or how you can work with The Arts VA, you can contact Charlie here. At The Arts VA, we work with a range of different clients, you can read all about some of them in these blogs:


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